by Morsecode » Mon Jul 29, 2013 4:08 pm
One thing about TD, for better or worse, their policy is whatever it is at that particular branch on any given day. I'm dealing with 14 "stores" (as they refer to them), and there are different rules even between stores 1/2 mile apart.
Most throw the foreign money in the dumpster; some claim they have to reconcile it daily; and still others say they were told via email to give it to the coin service people. Wouldn't every branch have gotten that corporate email?
A few branches would sell me Penny's cent bags. Others acted like I asked them to commit a felony. Oh, and don't ever try to play one against another. Not good. I lost a lucrative branch early on by not keeping my mouth shut when I should have. You guys already know that, no doubt.
And employees come & go. So keep asking...non-negotiable rules be damned!
From hence ye beauties undeceived, know one false step is ne'er retrieved
and be with caution bold.
Not all that tempts your wandering eyes and heedless hearts is lawful prize,
nor all that glistens gold.
- Thomas Gray, 1747