She said that this guy had tried to pick up my orders the last couple of weeks but they would not allow him telling him he had to order his own.
She told him he can't be going through them in the lobby and then turn them back in.
A bad apple for sure....I'd bring in some type of "treat" for those tellers pronto, just to smooth over your relationship with your pickup bank....Those tellers are getting a bad taste in their mouths for sorters and your only a sorter or two away from being cut off....some damage control is needed here...
All the work to establish a pickup bank and this troll is going to ruin it....
hags