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paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:46 am
by misteroman
When I log into my PP account I get this screen
Security Measures

We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

Protecting the security of your PayPal account is our primary concern, and we apologize for any inconvenience this may cause.
Credit Card Information

Credit Card:

Full Card Number:
Bank Account Information

Bank Account:

Full Account Number:

Is everything fine here?
Thanks in advance
Derek

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:49 am
by Treetop
seems shady to me. I dont know a ton about computers, but cant imagine what re entering such info could do for security. Id hesitate to fill that out until I called them.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:53 am
by Treetop
I know it said you were randomly selected, but for reference, it didnt do that when I just signed on.....

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:56 am
by misteroman
click on the call us number and nothing happens. have a number for them?

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:56 am
by slickeast
sounds Phishy to me

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:58 am
by slickeast
888-215-5506

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:04 am
by misteroman
1 402 935 2050

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:07 am
by misteroman
ill trust slicks number over mine

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:15 am
by slickeast
Derik, I had to log in to get a number. It also gave me a Web Pin # to use when I call

I don't know what number you have

It also lists this: For technical questions 1-800-852-1973

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:21 am
by theo
It doesn't sound right to me either. I just logged on to Paypal with no problems. Maybe run a virus scan on your your computer and try to enter Paypal through a differewnt computer?

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:45 am
by misteroman
called the # slick gave me and got right through. Said they thought my acct was breached and wanted me to change my info. Thanks guys!

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 12:24 pm
by theo
But the message said that you were randomly selected. If they thought my account had been breached I would expecct a phone call; not a suspicious email.

Anyway, I hope you cleared it up.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 2:17 pm
by Mossy
I hope you did not give them any information. Sounds like you have something undesirable in your computer. Microsoft? See if you can reach a virus scanner. (A hacked "hosts" file will prevent you doing that.)

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 3:53 pm
by Hades12
sounds like you have a redirect of some sort. what is the web address when you seen the screen?

check in your browser to see if you have a proxy of some sort set. sure sign of a malware.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 6:06 pm
by beauanderos
They are just trying to phish you. I get them all the time for banks I don't even have accounts with. Just ignore it... or if you want to have fun fill out all the info with fake crap and submit it.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 6:57 pm
by natsb88
This wasn't an email guys, he got it on PayPal's website when he logged in. Always make sure you are on the genuine PayPal site and have a secure connection (in FireFox the address bar turns green). If you make a typo in the url there are phishing sites that will try to get you, but PayPal legitimately does those checks on occasion too.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 8:08 pm
by SilverFossil64
I agree with some of the others that it sounds phishy. I would not click anything on that page until independent verification from another means. I suggest google'ing some of the phrases and see what others have posted or commented about such screens. If it is a fake page, even a phone number on it could be fake, so I like your idea of getting the contact info from someone independent, such as a poster on this forum.

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 9:16 pm
by hejira11
slickeast wrote:sounds Phishy to me


WORD

Re: paypal security measures. legit?

PostPosted: Tue Mar 22, 2011 10:21 pm
by OtusLotus
I would go and clear out your cookies.. and then try and log in again...

a cookie is placed in your temp internet files so you can get to a certain website quicker...

internet explorer icon on desktop, right click, properties, browsing history ..delete.. check all that you want to delete. restart comp.. try again

good luck