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Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 8:55 pm
by blackrabbit
So I got this email from Gainsville a four hours ago from the order I placed with them on Friday:

Dear Valued Customer

Thank you for your purchase with Gainesville Coins. Due to the high level of worldwide fraudulent activity, Gainesville Coins must conduct customer verification checks on all credit card orders to protect not only our valued customers but ourselves as well. Please contact our office at 813.482.9300 so we can discuss order #1. It is imperative to be in contact with one another within one business day, but if this does not occur please leave a voicemail and we will respond as soon as possible. It is the policy of Gainesville Coins Inc. to verify all credit card orders prior to shipment. Please keep in mind this policy has been instituted to protect you as well as our company and bear with us in our efforts to provide the best service possible. Have a great day and we look forward to speaking with you.

*Please note that the metals markets are highly volatile, therefore we must be able to verify your credit card within one business day from the order date. If we are unable to confirm your infomation we will be forced to cancel your order and refund your credit card. Should a refund occur, please allow 48-72 hours for the transaction amount to appear back onto your credit card.

Thank you,
The Gainesville Coins Team


So silver has come down six bucks since I ordered.
1. If I "accidentally" did not call them do you think they would actually cancel my order? ;)
2. Can they charge me money for that? :?
3. Is that just totally unethical and I should just call em and pay for my poor decision? :oops:
4. Do you think they just sold so much in the last couple days they would be happy not to sell stuff at 6 bucks more expensive cause they know the hard rebound is coming? :mrgreen:

Your advice/knowledge is greatly appreciated! :D

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 9:02 pm
by balz
This is difficult. This is the kind of situation when your moral values and your wallet are up for a big fight. I'd like to help but I don't know what I'd do...

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 9:05 pm
by aloneibreak
im gonna answer with 3 yes's and 1 no :)

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 9:08 pm
by beauanderos
Why not call them and offer an option. Explain that you are calling to confirm the validity of your order, however, you are wondering if your coins will be available for immediate shipping? Due to market volatility, you are unwilling to pledge money on a credit card with uncertainty regarding a delivery timeframe. If they have them, you would be happy to honor your order, if they don't, you won't be upset if they rescind it. Let them decide.

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 9:28 pm
by cesariojpn
beauanderos wrote:Why not call them and offer an option. Explain that you are calling to confirm the validity of your order, however, you are wondering if your coins will be available for immediate shipping? Due to market volatility, you are unwilling to pledge money on a credit card with uncertainty regarding a delivery timeframe. If they have them, you would be happy to honor your order, if they don't, you won't be upset if they rescind it. Let them decide.


And be reasonable with the talk. don't act like a complete blowhard. Being nice goes a long way.....

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Mon Sep 26, 2011 9:57 pm
by Hades12
The terms page that come up during the order said they would verify some or all CC orders. Also said XX% fee to cancel for your convence.

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Tue Sep 27, 2011 12:08 pm
by Cu Penny Hoarder
I bought 200 ASEs last Thursday and did not receive any such message/email. This was my first purchase with them. I usually shop at APMEX because I'm a platinium member.

Re: Gainsville Coin Verification/Cancelation?

PostPosted: Tue Sep 27, 2011 1:05 pm
by blackrabbit
Thanks for the advice/ info. Well I called and verified my order. Wanted to keep my good karma, and not do anything unethical.